November 2023 Week 2

November: What to do when... 

Welcome to Week 2 of November.  I hope you had a chance to review last week's question, What to do when your client is building."  If not, don't worry.  It's in your toolkit and isn't going anywhere!

This week, we're going to give you two great tools to deal with "What to do when . . . the client won't talk."